Regulator: 1,135 complaints lodged against Ooredoo, Vodafone in 2015

More than three residents a day on average filed a formal complaint against Ooredoo or Vodafone with Qatar’s telecom regulatory last year, newly released figures show.

The Communications Regulatory Authority (CRA) said in a statement yesterday that it received 1,135 complaints in 2015.

Billing, network coverage, delays in installations and service disconnections were the most commonly cited issues by customers.

 

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