Qatar Airways Cargo Upgrades to CROAMIS System

Qatar Airways has designed and implemented a next generation cargo management system named CROAMIS to manage its end-to-end airline cargo business processes. CROAMIS, Qatar Airways’ Cargo Reservations, Operations, Accounting and Management Information System, is a single system serving the airline’s entire global cargo network, designed to scale with the future growth expected.

CROAMIS has been developed in-house by Qatar Airways through an innovative co-funded model with global IT services provider Wipro. It is an integrated system that enables comprehensive automation of the airline’s core business functions and supports collaborative operations across the airline’s cargo supply chain. The system incorporates the latest practices in business functions including sales, pricing, cargo ground handling, and ULD Management.

CROAMIS provides an integrated revenue management module for inventory management, cargo load and revenue optimisation and also has a robust cargo revenue accounting suite. It has been developed using a platform independent state-of-the-art technologies, which facilitates modular deployment and is also cloud ready.

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