Qatar Airways has received the “Best In-flight Duty-Free” award for the Middle East and Africa 2016 in the Pax International Readers Awards.
The annual awards for “the industry’s most deserving players” are selected by readers of the travel trade title, Pax International, over a period of six months. The wide selection of luxury and affordable brands in Qatar Airways’ in-flight duty-free programmes were commended, together with competitive prices and outstanding customer service levels.
The accolade follows Qatar Airway’s hub, Hamad International airport (HIA), announced as the world’s fifth “Best Airport for Shopping” at the 2016 Skytrax World Airport Awards. Qatar Duty Free operates the 40,000sq m duty-free shopsat HIA, including 70 boutiques and more than 30 cafés and restaurants.
Qatar Airways Group chief executive, His Excellency Mr. Akbar Al Baker said: “Qatar Airways prides itself in being attentive to the customer experience details – from the check-in process to the seat comfort on board. This extends to our in-flight duty free programme. We curate a specific, exclusive collection of market-leading duty free products for our guests travelling across our global network. Qatar Airways’ in-flight duty free has always been regarded by our passengers as one of the finest in quality and product range, and this award, voted for by readers of Pax International, recognises our customers’ satisfaction as well as Qatar Duty Free’s dedication to providing an exceptional shopping experience to all passengers flying with Qatar Airways.
“Qatar Duty Free brings together some of the world’s leading brands for our customers to purchase on board and in our home, Hamad International Airport, Doha, where it has created a visionary travel retail experience that sets it apart from airports worldwide.”
Qatar Airways inflight offers boasts a hand-picked selection of affordable and luxury brands and its inflight duty-free magazine, Extravaganza, introduces passengers to a collection of more than 170 in-flight products from a collection of fragrances, cosmetics, skincare, watches, jewellery, fashion accessories, toys, and Qatar Airways memorabilia.