Vodafone Qatar and Qatar Post have entered into a strategic partnership that sees “two innovative companies joining forces to deliver superior customer service.”
The agreement demonstrates the organisations’ shared goal of delivering impact through innovation and logistics services, according to a press statement.
Under the agreement, Qatar Post, “through its extensive nationwide network, will manage a substantial portion of Vodafone Qatar’s advanced logistics operations, resulting in significant enhancements to the consumer experience”, the statement notes.
Vodafone Qatar CEO Sheikh Hamad Abdulla al-Thani and Qatar Post chairman and managing director Faleh bin Mohamed al-Naemi signed the agreement yesterday at the Qatar Post headquarters.
Sheikh Hamad said: “We’re proud to partner with the nationally trusted provider, Qatar Post, to enhance our customer services. Putting our customers first is at the forefront of everything we do.
“Whether in-store, online or via our digital channels that are used today by more than 600,000 people each week, we are focused on ensuring that every customer touch-point and every product delivers a seamless, efficient and smooth experience.”
Al-Naemi added, “This partnership falls under the umbrella of efforts we are pouring into local institutions and companies, supporting their integrated postal services into growing, evolving and maximising the efficiency of their operations, as they contribute to Qatar’s sustainable development, economic growth and diversification ambitions, and National Vision 2030.