Qatar launches online service for expats to calculate end of service payment

  28 Jan 2017 – 11:08

Qatar launches online service for expats to calculate end of service payment

The Peninsula Online

DOHA: The Ministry of Administrative Development, Labour and Social Affairs has launched a new electronic service that allows expatriate workers to calculate their end of service gratuity.

The ministry has provided a form for this purpose on its website to be filled by the employee with information about date of starting service, date of ending service, basic salary, number of payable days per year which is not less than three-weeks as per the law.

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The expat employee need to enter the required data in accordance with the valid job contract signed with the employer and the duration of the service.

The form can be easily accessed at the link Currently the service is available only in Arabic language.

This service has been introduced to ensure greater transparency and to make foreign workers aware of their rights, said the ministry.

The calculation is done in line with the provisions of law No 14/2004, said the ministry. This law has been replaced by law No 1/2015 but the Ministry’s website has referred to Article 54 of the previous which remains unchanged.

This article stipulates that “In addition to any sums to which the worker is entitled to upon the expiry of his service, the employer shall pay the end of service gratuity to the worker who has completed employment of one year or more. This gratuity shall be agreed upon by the two parties, provided that it is not less than a three-week wage for every year of employment. The worker shall be entitled to gratuity for the fractions of the year in proportion to the duration of employment .”

The worker’s service shall be considered continuous if it is terminated in cases other than those stipulated in article 61 of this Law and returned to service within two months of its termination. The last basic salary shall be the base for the calculation of the gratuity.

The employer is entitled to deduct from the gratuity any due amount to be paid by the worker.

The new service compliments other e-services of the Labour Relation Department at the ministry like electronic contract system which is available in Arabic and English, e-service for changing job or leaving the country for good and follow up of worker’s complaints.

This is the link to calculate your end of service benefit:

Translation of the fields in the form:

Field 1 : Date of Joining

Field 2 : Last Working Date

Field 3 : Basic Monthly Salary

Field 4 : Gratuity Days accured each year (eg: 21 days / year)

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