Anthropic Debuts ChatGPT Competitor Claude 2
BY PYMNTS | JULY 11, 2023
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Chat GPT, meet Claude 2.

That’s the name of the new generative artificial intelligence (AI) opened to the public for the first time Tuesday (July 11) by AI company Anthropic.

“Claude 2 has improved performance, longer responses, and can be accessed via API as well as a new public-facing beta website, claude.ai,” the company said on its website. “We have heard from our users that Claude is easy to converse with, clearly explains its thinking, is less likely to produce harmful outputs, and has a longer memory.”

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The debut marks the latest salvo in the AI battle between Microsoft — which has backed ChatGPT maker OpenAI — and Google, which has invested heavily in Anthropic.

Google also took part in a funding round in May that netted Anthropic $450 million to help develop its AI assistant, “that can perform a wide variety of conversational and text processing tasks,” as Anthropic said at the time.

In Tuesday’s release, the company compared Claude 2 to a “friendly, enthusiastic colleague or personal assistant who can be instructed in natural language to help you with many tasks,” open now to anyone in the U.S. or U.K.

The news comes days after reports that ChatGPT’s downloads had begun to decline after peaking in early June, with media accounts offering a variety of explanations.

These include a possible decline in quality as popularity jacked up the cost to keep ChatGPT running, leaving OpenAI to tweak the product to save money. Another theory: the company had begun censoring harmful responses, turning some users off.

Despite AI’s continued popularity, “business leaders looking to stay in front of the wave will need to pay attention to avoiding being run over by it,” PYMNTS wrote earlier this week.

A recent Google survey showed that roughly 40% of executives felt an urgent need to embrace generative AI), even though many of those executives did not even know whether their companies were equipped to adopt the technology.

And 62% of executives said they do not think their companies have the AI skills necessary for a successful deployment.

“While some of the latter perception may relate to executives not really knowing what kind of expertise they need, it is no less of a concern regarding their preparedness,” PYMNTS wrote.

Nevertheless, a different Google survey showed that more than 50% of developers share the concern that their companies don’t have critical skills for generative AI deployment.

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